Core Service
WhatsApp Business Automation
Auto-replies, catalogues and broadcast flows that respond to customers and sell, even while you sleep. This is a done-for-you setup service, not a software subscription — we configure WhatsApp Business around how your business already works, and there is nothing extra to licence or renew afterward.
What’s Included
Your WhatsApp working harder, automatically
WhatsApp Business Setup
Your WhatsApp Business profile, product catalogue and saved quick replies configured from scratch, using the official free WhatsApp Business app so there is no separate software licence to pay for on top of the setup itself.
Auto-Reply Flows
Instant responses to the questions you get asked most often — pricing, availability, location, delivery — built around what your customers actually ask rather than a generic script copied from somewhere else.
Product Catalogue
Your products or services loaded into a browsable catalogue inside WhatsApp itself, with images, prices and descriptions, so a customer can look through what you offer and start an order without ever leaving the chat.
Greeting & Away Messages
A greeting message for first-time contacts and an away message outside business hours, so every customer gets an immediate response even when nobody is free to reply in person yet.
Lead Capture
Incoming enquiries organised with labels and quick replies so nothing sits unread in a busy chat, and you can see at a glance which conversations still need a reply from you.
Broadcast Setup Guidance
Guidance on WhatsApp’s broadcast and messaging rules, so you can reach past customers with updates or offers without triggering the spam blocks WhatsApp applies to accounts that message carelessly or too often.
Who It’s For
Built for businesses that sell through chat
Restaurants, retailers and service businesses where WhatsApp is already the main way customers reach out — for many small businesses, WhatsApp gets more genuine customer contact than a contact form or phone line ever does. If enquiries are currently landing in one person’s personal phone with no structure behind them, automation gives every customer an instant response and gives you a system to work from instead of a stream of unread chats piling up during a busy day.
Our Process
How we set up your automation
1
Discovery
We learn the questions your customers actually ask most often, and how you currently handle sales or bookings, so automation fits how your business already works rather than forcing a new process onto you.
2
Setup
Your WhatsApp Business profile and product catalogue configured with your branding, business hours, address and category, so the account looks complete and professional from day one.
3
Automate
Greeting messages, away messages, quick replies and auto-reply flows are built around the specific questions identified during discovery, not a generic template.
4
Test
Every flow is tested end-to-end from a real customer’s perspective before handover, so nothing breaks or replies incorrectly on day one.
5
Handover
You’re trained to manage and update it yourself going forward — quick replies, catalogue items and away messages included — so you are never dependent on us for routine changes.
Delivery & Price
Clear timeline, clear pricing
Most Popular
Automation Starter
From $299
7-10 days
- Business profile + catalogue
- Auto-reply & away messages
- Lead routing setup
The $299 starting price covers WhatsApp Business Setup, auto-reply flows, a product catalogue and lead-capture configuration, delivered in 7-10 days. Price moves up with catalogue size, the number of automated flows you need, and whether the WhatsApp Business API is required instead of the free app — request a free quote for an exact number.
FAQ
Common questions
Most setups work great on the free WhatsApp Business app — we’ll advise if you need more.
Yes — automation handles the first response, you stay in control of real conversations.
Yes, we link WhatsApp directly from your website’s contact buttons.
The free WhatsApp Business app covers profile, catalogue, quick replies and basic greeting or away messages, which is enough for most small businesses. The API is a paid, developer-level integration typically needed for high message volume or connecting WhatsApp to a CRM — we advise which one actually fits your business rather than defaulting to the more expensive option.
No. Automation handles the first response and routine questions; you stay in control of every real sales conversation. The goal is that no enquiry goes unanswered while you are busy or asleep, not to remove you from the conversation.
Yes — once your product catalogue is set up, customers can browse items and start an order inside the chat itself, which you then confirm and fulfil the way you already do today.
WhatsApp Business runs on its own number, kept separate from a personal WhatsApp account. Most businesses use a dedicated line or a number that is not already registered to a personal WhatsApp account.
WhatsApp does update its policies from time to time, particularly around broadcast messaging. The broadcast guidance provided at setup reflects the rules current at that time — if you are ever unsure whether a change affects you, ask us before sending a bulk message.
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